Terms & Conditions

Last updated: October 20, 2026

Welcome to Frost Week.

By accessing our website or purchasing our products, you agree to these Terms & Conditions, subject to any mandatory consumer rights that apply to you.

1. General Information

This online store operates under the brand name Frost Week and offers winter-related products and accessories, including electric ice scrapers.

Our online store is powered by Shopify.

2. Products and Descriptions

We make reasonable efforts to display accurate product information, photographs, descriptions, and pricing.

Product appearance may vary slightly due to lighting, screen settings, and manufacturing differences.

Product performance depends on correct use and actual weather and ice conditions.

3. Orders and Payments

By placing an order, you agree to provide accurate billing, shipping, and contact information.

Prices are displayed in the currency shown at checkout.

Payment must be successfully authorized before an order is processed.

An order confirmation acknowledges receipt of your order. Contract formation is subject to applicable law and the information presented during checkout.

We may refuse or cancel orders for legitimate reasons, including suspected fraud, payment failure, or product unavailability. Any payments collected for canceled orders will be refunded.

4. Pricing

We reserve the right to update product prices and promotional offers.

Any applicable shipping charges and taxes will be displayed during checkout as required by law.

Price changes do not affect orders already accepted at an agreed price.

5. Shipping and Delivery

We offer free standard shipping on eligible orders.

Estimated standard delivery is 7–15 business days after dispatch.

An optional priority-processing service may be available for an additional fee.

For more information, please review our Shipping Policy.

6. Refunds and Returns

We do not offer voluntary returns for change of mind.

Damaged, defective, incorrect, or undelivered products may qualify for a refund, replacement, or another remedy.

Any mandatory consumer cancellation, withdrawal, warranty, conformity, or refund rights remain unaffected.

Please review our Refund & Return Policy for further details.

7. Product Safety and Proper Use

Frost Week electric ice scrapers must be used in accordance with the product instructions.

Customers should:

• Follow the manufacturer's operating instructions.

• Use the product only for its intended purpose.

• Avoid excessive pressure on glass surfaces.

• Keep the device away from children unless appropriately supervised.

• Stop using the product if it appears damaged or malfunctions.

• Follow any supplied charging, battery, storage, and maintenance instructions.

We do not guarantee identical performance under every weather or ice condition.

8. Intellectual Property

Website content, branding, graphics, product descriptions, and other original materials owned by Frost Week or its licensors are protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use is prohibited.

9. Limitation of Liability

To the extent permitted by applicable law, Frost Week is not responsible for losses caused by improper use, unauthorized modification, or failure to follow product instructions.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory product liability and consumer protection obligations.

10. Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, and website functionality.

Those services may be subject to their own applicable terms and privacy policies.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

12. Governing Law

These Terms are governed by the laws of [COUNTRY OR JURISDICTION OF LEGAL BUSINESS OPERATOR], subject to mandatory consumer protection rules that apply in the customer's country or region.

Nothing in these Terms deprives consumers of mandatory legal protections or dispute-resolution rights.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will be published on this website and will not retroactively alter existing contracts where prohibited by law.

14. Contact Information

For questions regarding these Terms, contact:

Frost Week

Email: support@swik.com