Shipping Policy

Last updated: October 20, 2026

Thank you for shopping with Frost Week! We aim to provide a reliable and convenient shipping experience for customers worldwide.

Shipping Options

Free Standard Shipping — $0.00

Enjoy free standard shipping on all eligible orders.

Estimated delivery time: 7–15 business days after dispatch.

Skip-The-Line Shipping — $4.00 USD

Get priority order processing for an additional $4.00.

This option prioritizes your order for preparation and dispatch. It does not guarantee faster carrier transit or a specific delivery date.

Order Processing

Orders are typically processed within 1–3 business days, subject to product availability and fulfillment capacity.

Business days exclude weekends and public holidays.

You will receive a shipping confirmation once your order has been dispatched.

International Shipping

We aim to ship worldwide, subject to available delivery destinations and any restrictions displayed at checkout.

International deliveries may be affected by customs inspections, local postal services, and other circumstances beyond our control.

Any applicable import duties, taxes, or customs charges will be disclosed at checkout where collected by us. Otherwise, customers may be responsible for charges imposed by their destination country, subject to applicable law.

Order Tracking

Where tracking is available, you will receive tracking information by email after your order has shipped.

Please allow time for tracking updates to appear.

Shipping Delays

Delivery estimates are not guarantees. Unexpected delays may occur due to weather conditions, customs procedures, carrier disruptions, or high seasonal demand.

If your order is significantly delayed, please contact our support team.

Nothing in this policy limits your statutory rights regarding late or failed delivery.

Lost or Damaged Packages

If your package arrives damaged or does not arrive, please contact us at support@swik.com.

We will investigate the issue and arrange an appropriate resolution in accordance with applicable consumer laws.

Contact Us

Frost Week

Email: support@swik.com