Privacy Policy

Last updated: October 20, 2026

Frost Week respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or communicate with us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

• Your name and contact information

• Billing and shipping addresses

• Email address and telephone number

• Order details and purchase history

• Payment-related information processed through our payment providers

• Device information, IP address, and browsing activity

• Customer service communications

• Marketing preferences

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Arrange shipping and delivery

• Communicate order updates

• Provide customer support

• Prevent fraud and unauthorized transactions

• Improve our website and shopping experience

• Comply with applicable legal obligations

• Send marketing communications where permitted by law

Where required, we process personal information based on your consent, contractual necessity, legal obligations, or legitimate interests.

3. Shopify and Service Providers

Our online store is powered by Shopify.

We may share necessary personal information with service providers involved in operating our business, including payment processors, shipping providers, fulfillment partners, customer support services, and analytics providers.

These providers process information for relevant business purposes, subject to applicable contractual and legal requirements.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, measure performance, and deliver advertising where enabled.

Where legally required, we request consent before using non-essential cookies.

You may manage cookie preferences through available website controls and browser settings.

5. Marketing Communications

If you subscribe to marketing communications, we may send you promotional emails, product updates, and special offers.

You may unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting us.

6. International Data Transfers

Because we serve customers internationally, personal information may be processed in countries outside your country of residence.

Where required, appropriate safeguards will be used for international data transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, legal compliance, dispute resolution, and legitimate business purposes.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of eligible information

• Object to or restrict certain processing

• Withdraw consent where processing relies on consent

• Request data portability

• Opt out of certain marketing or data-sharing activities

To exercise your rights, contact us at support@swik.com.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no internet-based system can guarantee absolute security.

10. Children's Privacy

Our store is not intended for children below the age at which they may independently consent to relevant data processing under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be published on this page with a revised date.

12. Contact Information

For privacy questions or requests, contact:

Frost Week

Email: support@swik.com